Refund Policy

At Web2ApkPro, we strive to ensure your complete satisfaction with our services. This Refund Policy outlines the terms and conditions for refunds related to our subscription plans and services.

1. Refund Eligibility

We offer refunds under the following circumstances:

1.1 14-Day Money-Back Guarantee

All new subscriptions come with a 14-day money-back guarantee. If you are not satisfied with our services for any reason, you can request a full refund within 14 days of your initial purchase.

1.2 Service Unavailability

If our service experiences significant downtime (more than 24 consecutive hours) or if critical features are unavailable for an extended period, you may be eligible for a partial refund proportional to the affected period.

1.3 Billing Errors

If you have been incorrectly charged or billed for services you did not receive, you are eligible for a full refund of the incorrect amount.

2. Non-Refundable Items

The following are not eligible for refunds:

• Subscription fees after the 14-day money-back guarantee period has expired
• Add-on services or features purchased separately from the main subscription
• Accounts that have violated our Terms of Service
• Accounts that have already received a refund in the past

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team at support@web2apkpro.com with the subject line "Refund Request"
2. Include your account email address and the reason for your refund request
3. Provide any relevant information or documentation that supports your request

We will review your request and respond within 2 business days.

4. Refund Processing

Once approved, refunds will be processed as follows:

• Refunds will be issued to the original payment method used for the purchase
• Processing time typically takes 5-10 business days, depending on your payment provider
• You will receive an email confirmation once the refund has been processed

5. Partial Refunds

In some cases, we may offer partial refunds based on:

• The amount of time that has passed since the purchase
• The extent to which you have used the service
• The specific circumstances of your refund request

6. Cancellation vs. Refund

Canceling your subscription will prevent future billing but does not automatically qualify you for a refund of previous payments. To cancel your subscription without requesting a refund, you can do so from your account settings page.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions about our Refund Policy, please contact us at support@web2apkpro.com.

Last updated: November 2023